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FAQ

Q: What Materials Do You Use In Making Aniks Jewelry?

A: All Crystals used in Aniks pieces are genuine Swarovski Crystals.

All pearls are genuine Swarovski Crystal Pearls.

Semi-precious beads are made from a variety of semi-precious stones

All metals are .925 sterling silver, .935 Argentium silver, 14k gold filled or 14k gold. 

Q: Do you offer free shipping?

A: We offer free domestic shipping on orders over $99 and Free International shipping on orders over $499 via USPS Priority.

Q: When will I receive my order?

A: Your order will ship within 1 to 3 business days via USPS Priority.

Custom made orders process in 5 to 7 business days and then ship via USPS Priority. Please allow up to two weeks to receive your order after you checkout.

Q: What shipping carriers do you use?

A: We ship all orders via USPS Priority.

If you are located inside the United States you should receive your order within 7 to 10 business days.

If you are located internationally, please allow 4 to 6 weeks to receive your order.

Q: How do I check the status of my order?  

A: Upon placing your order, please allow up to 3 business days to have your order processed. Once your order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment. If you did not receive the order tracking number or did not find any updates under our Order Status page after 5 business days, please contact us immediately at info@aniksjewelry.com and we will do all we can to investigate.

Q: Do you create custom orders from scratch?

A: Absolutely. Please contact us at info@aniksjewlery.com for a quote.

Q: What if you don’t have the color I want?

A: Each product is available in a variety of colors. If you don’t see the color you want, please contact us at info@aniksjewelry.com for a customization quote.

Q: How do I get a discount code?

A: We happily supply frequent discount codes to our email subscribers. Join our Elegant and Stylish VIP club and get an instant discount by clicking here.

Q: How long does shipping take?

A: If you are located in the United States you should receive your order within 7 to 10 business days.

If you are located internationally, please allow 4 to 6 weeks to receive your order.

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. Then your credit card information will be purged.

Q: How do I order on your website?

A: Simply find the product you'd want and click the "BUY IT NOW" button. Fill in your shipping and billing information and we'll have your order shipped to you within 1 to 3 business days!

Q: Does Aniks provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

Q: Do you offer a refund if I don't like the product?

A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that has not been addressed in our FAQ. Please contact us at info@aniksjewelry.com and we will get back to you as soon as possible.